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Coordinate a live logistics incident in one room.

Declare one incident, assign tasks, publish customer messages, and keep the response in one incident record.

14-day trial, no cardOne price per teamGuest linksEU hosting

Synthetic example — not a customer case study.

Incident roomTruck #32 · A2 corridor
SEV-2Response complete

Truck #32 breakdown

Transport delayed near Poznań.

Report source
Guest link
Incident lead
Marta · Dispatch Lead
Customer message
Published · retained in record
  1. Declared
  2. Acknowledged
  3. Investigating
  4. Fixing
  5. Monitoring
  6. Resolved
Post-Incident ReportIncident record and decisions retained
Team Analytics77m to resolve · 4/4 tasks Done
  1. DeclareDeclare the incident.
  2. AssignAssign each task.
  3. PublishPublish a customer message.
  4. ResolveResolve the incident.

14-day trial

Start without a payment card. Test Ochroni with your team.

One price per team

EUR 299 per month for the response team. Fair-use terms apply.

Guest links

Drivers, warehouse contacts, and partners open guest links in a phone browser.

EU hosting

Ochroni hosts customer content in the EU. Review security, privacy, and legal information before a trial.

Record the response after a disruption.

Ochroni records the incident lead, impact, tasks, guest input, estimates, customer messages, decisions, and closure for logistics teams.

Product

Review one incident.

The information below includes no customer content.

01Declare

Declare one incident.

Add the current facts. Set the incident lead.

Synthetic example — not a customer case study.

OchroniIncident room
Incident detailsINC-204 · Acknowledged
Acknowledged
TitleTruck breakdown — A2 corridor
SeveritySEV-2 · Major
Current factsVehicle stopped near Poznan. Pickup window at risk.
Incident leadMarta · Dispatch Lead
Guest report attached through guest link · Incident declared✓ Acknowledged by Marta
Incident status.

02Assign

Assign each task.

Assign a team member or guest to each task.

Synthetic example — not a customer case study.

OchroniIncident room
TasksIncident recordCustomer updates+ Add task
To Do0
In Progress0
Done1
Assign replacement driver

Confirm availability and share the updated warehouse ETA.

Marta · Dispatch LeadDone
Task progressionTo Do → In Progress → Done
Task status.

03Review

Review the response.

The team resolves the incident. Review every task and decision. Read the incident record.

Synthetic example — not a customer case study.

OchroniTeam Analytics
ResolvedIncident recordReportTeam Analytics
Resolved

Incident record complete

Post-Incident Report: review decisions, task owners, and customer messages.

Synthetic Team Analytics
08mTo acknowledge
77mTo resolve
4/4Tasks Done
Incident record.

Shared record

Keep the response status in one incident record.

Dispatch sees the incident lead.

It also sees affected loads and the next decision.

Warehouses use guest links.

Guests add facts from a phone browser.

Customer teams use current facts.

They review the impact, ETA, and message status before they write each customer message.

Leaders review the response.

They see the incident record, tasks, incident lead, and customer messages.

Cost

EUR 299 each month for the response team.

Use the product free for 14 days. Use one incident room for the response team and guests.

  • Include all team members under fair-use terms
  • Use the incident room, tasks, incident record, and guest links
  • Publish customer messages
  • Stop the trial at any time
Start free trial

Product demo

Review your next incident response.

Book a demo for your team. Review one incident room with tasks, guests, and customer messages. The demo needs no customer content.

Book your demo

Questions

Test Ochroni with a synthetic incident.

Ochroni fits responses that include dispatch, warehouses, customer teams, partners, and leaders.

No. Ochroni records each incident. Your team can still use Slack, Microsoft Teams, or email for other work.

Use Ochroni after the team identifies a disruption. It records the incident lead, tasks, guests, customer messages, and incident record.

Yes. Drivers, warehouse contacts, and partners use guest links from a phone browser.

Yes. Book a demo before your team starts a trial.

Night view of a European logistics facility and loading docks.

Incident readiness

Be ready before the next disruption hits.

Give every responder one incident room for tasks, decisions, customer updates, and a clean incident record.